Privacy Policy

1. Introduction

AUTOAUDIT360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our vehicle inspection services.

This policy complies with the European Union's General Data Protection Regulation (GDPR) and Spanish data protection laws.

2. Information We Collect

2.1 Personal Information You Provide

When you register or use our services, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username and password - encrypted)
• Vehicle information for inspection requests
• Location data for service delivery
• Payment information (processed securely via Stripe)
• Communication preferences

2.2 Automatically Collected Information

When you access our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of access
• Location data (with your consent)

2.3 Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand usage patterns
• Marketing Cookies: To deliver relevant content

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our vehicle inspection service
• To create and manage your account
• To process inspection requests and payments
• To connect you with certified inspection technicians
• To send you inspection reports and notifications
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and ensure security

Legal Basis for Processing (GDPR)

We process your data based on:

• Consent: When you provide explicit consent
• Contract: To fulfill our service agreement with you
• Legitimate Interest: To improve services and prevent fraud
• Legal Obligation: To comply with applicable laws

4. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Clerk: User authentication and management
• Stripe: Payment processing
• Cloudinary: Image storage and processing
• Vercel: Website hosting

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

6. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: info@autoaudit360.com

7. Contact Information

For questions, concerns, or to exercise your rights, contact us:

8. Governing Law

This Privacy Policy is governed by Spanish law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.